Maria Farmer - Virtual Meeting Etiquette

Project Overview

The objective of this project was to improve the productivity and engagement in virtual meetings. After speaking with an HR Director for a fully remote company, she shared her frustrations with employee behavior during the company's weekly virtual meetings. The company had not instituted any guidelines for meeting behaviors. As a result, many of her employees did not use the camera correctly or engage in conversations. This all led to non-productive meetings.

Tools Used in Development

Articulate Storyline 360 and Canva

Time in Development

About 20 hours

Client

Personal Project

Challenge

The CEO was not addressing this issue. This resulted in employees not following basic meeting etiquette. The employees were not engaged, often requiring their supervisors to intervene frequently during the meetings and respond to the CEO questions. After working with some of the accountants, I knew that they would not be receptive to a typical training course. I needed to come up with a way to share the information in a more engaging manner.

Solution

To overcome these challenges, I devised an interactive eLearning module with engaging features using Articulate Storyline. In the past, no training has been provided during the onboarding process regarding meeting etiquette. With this program, the HR Director would be provided with an opportunity to provide training to new employees and set company expectations for their meeting behavior.

Results

Anticipated results involve decreasing the necessity for supervisors to intervene and to increase employee productivity and engagement during staff meetings.

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